Due to the nature of our small business and the personalized process behind our work, all sales are final once shipped or services are rendered.
Refunds or returns are only accepted if:
- The product arrived damaged, defective, or incorrect; or
- There is a clear error on our end in fulfilling your order.
To request a return or refund, please contact us within 14 days of receiving your order at [email protected], including your order number and photos (if applicable). We’ll review your request and do our best to resolve it fairly and promptly.
Please note:
- Returned items must be unused and in their original packaging.
- Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.
- Digital products, consultations, and coaching services are non-refundable, as knowledge and digital assets cannot be returned once delivered.
We appreciate your understanding and support for our small business. Your trust means everything!